Planning the journey.
Shown delivery
A $12 delivery estimate is shown below $200 of merchandise. The estimate is waived at that value. Final carriage arrangements depend on the destination and accepted order.
Larger objects
Floor globes may need assembly and a larger parcel. Check access space and inspect the package before discarding its protective materials.
If something is wrong
Keep the request or order reference, describe the issue through Contact, and retain photographs of packaging damage. Return instructions should be confirmed before any parcel is sent.
Dispatch confirmation
The online request produces a reference only. A dispatch date, carrier and tracking information are supplied only after a purchase has been separately accepted.